If you have any questions regarding your Sellr account or need any assistance, please contact us.
24/7 email support.
Email our support team and we'll get back to you ASAP.
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The most frequently asked questions from new Sellr customers. If you have any other questions or queries, contact our friendly and helpful support team.
No, Sellr does not charge any kind of set-up fee.
Not with the 14 day free trial. If you decide to upgrade your account, you'll need to give us your payment details.
Immediate. You can cancel your Sellr account at any time, and no further payments will be taken.
We don't tie our merchants down to contracts. If, at any point, you decide you no longer wish to use Sellr, simply close your account and your monthly renewals will cease.
Yes. Simply change the account type in your Sellr admin system, and the changes to your account will become available. Please note that your monthly renewals will also change accordingly.
No. All Sellr merchant accounts come with unlimited bandwidth.
All Sellr Stores use the well known CloudFlare CDN for both protection and local delivery so that your website will appear fast wherever in the world it is being viewed. Full instructions are provided on how to set this up.
Yes, Sellr provides you with hosting space for your online store.
Yes - as Sellr is 'Out of Scope' for PCI as the payment information goes directly from your customer to the payment service. Sellr does not come into contact with customer payment information e.g. Card Numbers.